1. Shipping Policy
- Orders are processed within 1–3 business days
- Delivery time is typically 3–10 business days
- Shipping charges (if applicable) are displayed at checkout
- Tracking details will be provided after dispatch
2. Delivery Issues
If your order is delayed or not received, please contact us within 7 days of the expected delivery date.
3. Return Policy
- Product must be unused and in original packaging
- Return request must be made within 7 days of delivery
4. Non-Returnable Items
- Used products
- Digital products or services
- Customized or personalized items
5. Return Process
To initiate a return, email us with your order details. Our team will guide you through the process.
6. Replacement Policy
Defective or damaged products will be replaced after verification.
7. Return Shipping
Return shipping costs may be borne by the customer unless the item is defective or incorrect.
8. Cancellation Policy
Orders can be cancelled only before dispatch.
9. Contact Us
Contact us
Nakka Kishore Babu
Founder – Richway Network Pvt Ltd